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General questions

Battery recharge time
The charging time of the integrated battery depends on the USB power supply. On average, the fully discharged RelaxoPet is fully charged in about 40 minutes.
Even during the charging process, you can use the sound module in full.
Permanent power supply possible?
The sound module has been provided with electronic overload and overcharge protection so that the integrated LI battery can not be damaged during charging. A permanent charge can affect the battery capacity.
We therefore recommend the use in battery mode.
Note that your RelaxoPet version automatically switches to timer mode after 120 minutes of operation.
Relaxopet PRO, on the other hand, has two adjustment options (4h and continuous operation and is therefore recommended even for longer transports.
Are there any sound overlaps when using multiple devices?
Of course, several devices can be used simultaneously in different rooms.

A sound overlap and thus a reduction in the onset of relaxation can not occur, but it can happen that the relaxation is further reinforced / deepened by multiple sonication.
I hear a sound in silent mode

People have a different, age-related hearing spectrum, so people also partially perceive the inaudible sound waves as SCRATCHES up to the ZIRP. This is perfectly normal and technically conditioned by the high frequency sound waves.

Contraindications at other frequencies?
RelaxoPet sound modules are subject to extensive testing. Also in the laboratory possible contraindications with simultaneous use of the RelaxoPet sound modules in magnetic field therapies, low level laser treatments, low level light therapies and various electrotherapy were tested.

RelaxoPet sound modules can be used in any therapy without loss of performance or other annoying side effects supportive.
Is the short manual sufficient?
As the name implies, the operating instructions included in the device are only a short version. Please download the complete operating instructions before using our RelaxoPet. These can be found below.
Have fun & success with the application.
RelaxoPet while walking
Just take RelaxoPet with you for your next walk with your dog.
Here you can simply wear RelaxoPet in a mode that is inaudible to humans, eg in a jacket pocket.
Please note the reduced relaxation area of ​​approx. 3 meters around the device.
You will notice that your dog is more relaxed during the walk and also refrain from engaging in aggressive behavior as soon as they enter the relaxation area.
Why does not RelaxoPet contain a USB power plug?
In the development of the RelaxoPet series, we consciously focused on the highest quality of the sound module. According to statistics, there are more than 4 USB charging options in one household (PC, printer, USB hub, mobile power supply, car, etc.) and new possibilities are added daily.
All these USB charging points can be used to charge the RelaxoPet sound module.
Many USB power plugs are now unused due to the large number in the household.

Therefore, we also protect unnecessary resources and the environment.
Why does the sound module have no external sound output?
Unfortunately, our RelaxoPet sound modules and their included loudspeaker do not allow the subliminal sound waves to be played back on external speakers, resulting in a loss of soundtracks, resulting in a significant reduction of the relaxing subliminal sound.
Therefore, it is not possible to play the subliminal sound waves on other speakers.
How do I use RelaxoPet when traveling in the car?

For all trips the RelaxoPet must be placed in a safe place. Best in the side rear shelf. Please select inaudible mode when driving, so that you can not be distracted by the audible sound waves.

For longer trips, we recommend to restart the RelaxoPet in the 2 version during breaks, so that the integrated timer restarts from 120 minutes.

Where do I put the RelaxoPet in the house best?

We recommend the installation of RelaxoPet near the favorite place of the animal. Please take care at the first application that the RelaxoPet is not directly accessible for your pet.

dogs and cats

Feuerwerk

A fireworks signifies high stressors for all animal groups.

For every fireworks we recommend to use the RelaxoPet before, during and after the event in audible mode. To do this, set up the RelaxoPet near the animal's favorite spot and start the RelaxoPet about 30 minutes before an upcoming fireworks display.

Sudden thunderstorm
If you are surprised by a sudden thunderstorm turn RelaxoPet on to the audible sound mode and set the volume to a comfortable level. You will notice how your pet instantly relaxes and noises caused by the storm do not matter.

If your pet still does not relax, just increase the volume until you notice an incoming relaxation in the dog.
Various animal groups in a household

The RelaxoPet (Version2) gives you the opportunity to relax the animal groups of dogs / cats with just one sound module.

Before using RelaxoPet, consider which animal is "stressed out" in your opinion, this group of animals we ask you to preset.

You will notice that the other groups of animals in your household also participate in the relaxing sound waves, so that they too can relax with you.

The ratio is approximately as follows:

  • In the dog attitude also relax about 30% of cats
  • In the setting cat also relax about 40% of the dogs

Horses

My horse has ordered stable rest. How do I use RelaxoPet correctly?

In the case of a prescribed stable rest or in case of illness we recommend the use of the inaudible mode for your animal. Please keep the RelaxoPet in the supplied case during use and hang the suitcase in about 1m height, if possible unattainable for the horse.

Animal environment for my horse. How do I use RelaxoPet?

In all strange environments for your horse we recommend to use the audible mode for all stressors in the first days. Please note that you should use RelaxoPet in your suitcase and hang RelaxoPet at a height of about 1 meters at the most inaccessible place for your horse.

animal transport

With all animal transports you lead your animal with RelaxoPet in audible mode into the transport trailer. Please use the audible mode during transport in the trailer and use the enclosed carrying case. which you attach near the head.

If the transport is longer than 2 hours, then please re-activate the 2 version during transport control. RelaxoPet PRO, on the other hand, can be set to continuous operation.

RelaxoPet PRO version

What is NOISE-MOTION?

The new PRO product series has an integrated NOISE-MOTION sensor, which, in the absence of the animal keeper, sonicates the spatial ambient volume and automatically switches on the RelaxoPet PRO for a relaxation time of 30 minutes when stressors occur. So your animal is completely protected even in your absence from occurring stressors.

RelaxoPet version

120 minutes timer in RelaxoPet version

The RelaxoPet version has an integrated 120 minute timer. This timer function is preset to the animal welfare, so that the user can not forget to deactivate RelaxoPet, because very rarely it needs a longer Beschallungsdauer.

Our experience with many experts and product users has shown that the total relaxation time after active exposure by RelaxoPet is up to 240 minutes even at high stressors.

If this total relaxation time period is not sufficient in exceptional cases, you can use the breaks during trips / transports, for example, and can restart the integrated timer of 120 minutes by pressing a volume key or by switching the sound module on / off again.

Please take care not to use RelaxoPet in situations where no additional relaxation is necessary, because we want to help your pet to rebuild its own self-relaxation.

Birds

At what distance do I put the sound module next to the birdcage?

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