Service RelaxoPet products from the TV program “Die Höhle der Löwen”

You can recognize these products by the “Die Höhle der Löwen Logo” and have an external product service that you can only contact as follows:

Telephone customer service: 038851/314650

Mailing address: DS Produkte GmbH, Am Heisterbusch 1, 19258 Gallin

Have you noticed a possible defect in your item? No problem!
Together we will find the best possible solution to your complaint.

Repair and replacement

Despite our high product quality and ongoing checks in production monitoring or in the event of improper use, repairs may be necessary.

You can easily reach our service team via email at service (@)

Please use this repair accompanying form to facilitate communication.

which you can fill out and print out as a PDF and send it, together with the device and your proof of purchase, to our service team at:

RelaxoPet • Service / Repair • Stesse 11 • 59872 Meschede

We will get back in touch with you.