Select page


Service RelaxoPet products from the TV program “Die Höhle der Löwen”

You can recognize these products by the “Die Höhle der Löwen Logo” and have an external product service that you can only contact as follows:

Telephone customer service: 038851/314650

Mailing address: DS Produkte GmbH, Am Heisterbusch 1, 19258 Gallin

You have detected a possible defect in your item?

No problem!

Together we will find the best possible solution to your complaint.


Repair and replacement

Despite our high product quality and ongoing checks in production monitoring or in the event of improper use, repairs may be necessary.

You can easily reach our service team via email at service (@)

Please use this repair accompanying form to facilitate communication.

Repair accompanying form

Repair accompanying form English

which you can fill out and print out as a PDF and send it, together with the device and your proof of purchase, to our service team at:

RelaxoPet • Service / Repair • Stesse 11 • 59872 Meschede

We will get back in touch with you.

Our website uses cookies. By continuing to use the website, you agree to the use of cookies. For more information about cookies and their options for contradiction, please refer to our privacy policy additional information

We use cookies to personalize content and ads, to provide social media features, and to analyze traffic to our site. We also share information about your use of our website with our social media, advertising and analytics partners. Our Affiliates may aggregate this information with other information that you have provided to them or that you have collected as part of your use of the Services. You agree to our cookies if you continue to use our website.